Shipping policy
Shipping Policy for Apex Guards
Processing Time
Orders are processed within [1–2] business days of receiving payment. Orders placed on weekends or Irish public holidays will be processed the next business day.
Shipping Methods and Delivery Times
We ship to [Ireland / the EU / worldwide — specify your shipping destinations]. Delivery times are estimates and are not guaranteed:
- Ireland: [1–3] business days
- EU: [3–7] business days
- International: [7–14] business days
Shipping Costs
Shipping costs are calculated at checkout based on the weight and destination of your order. [If you offer free shipping over a certain amount, mention it here, e.g., "We offer free shipping on orders over €50 within Ireland."]
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). You can track your order through the carrier's website.
Customs, Duties, and Taxes
For orders shipped outside the EU, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost.
Lost or Delayed Packages
If your package is delayed or lost, please contact us at [your email address] and we will work with the carrier to resolve the issue. Please allow [up to X days] before reporting a package as lost.
Returns
For information about returns and refunds, please refer to our Return and Refund Policy.
Contact
If you have any questions about shipping, please contact us at [your email address].